Case Studies / SAP

Product Management · Product Design · SAP Analytics

SAP Lumira & SAP Analytics Cloud — from concept to five releases and the cloud

Defining and delivering SAP Lumira, SAP’s first self-service analytics product — owning product vision, feature scope, design system and release delivery from concept to five releases and the evolution into SAP Analytics Cloud.

Client
SAP
Industry
Enterprise software · Analytics
My role
Product Manager (product, design & release)
Scope
Product vision · 48-feature MVP · design system · desktop-to-cloud roadmap · 5 releases — 23-person design team, 170-person programme
€7M+revenue in the first year after release
250+downloads in the first week of Release to Customer
89%positive customer feedback
55%faster development through the design system
SAP Lumira product screens
01

Business Challenge

SAP had three analytics products — SAP BusinessObjects, SAP Predictive Analysis and SAP Data Server — that were powerful but too complex for business users. There was no self-service tool for easy data analysis and real-time dashboard creation: a major gap in SAP’s portfolio, and a competitive risk in a fast-moving BI market.

02

Transformation Context

The mission was to conceive and deliver SAP Lumira, SAP’s first self-service analytics product: launched first as a desktop application and then evolved into SAP’s cloud analytics offering, SAP Analytics Cloud. I was accountable for the product from concept to five successful releases — spanning product management, design, technology decisions and delivery.

03

Enterprise Landscape

  • SAP Lumira desktop, and later the cloud-based SAP Analytics Cloud
  • Integration with SAP Predictive Analytics for advanced, guided analysis
  • Data sources across SAP and non-SAP systems
  • A global programme of 170 people across product management, engineering and leadership
  • A 23-person design team across Bangalore, Walldorf, Shanghai and Vancouver
04

Business Process / Operating Model

I set up how a global team would take a new product from idea to market:

  • Market analysis of competing analytics products to identify gaps and define the feature list
  • Embedded human-centred design in every phase — 360° user research, prototyping and validation with SAP customers before development
  • Agile design sprints running ahead of engineering, with streamlined design-to-development handoffs
  • Structured delivery process with design quality gates, aligned with DevOps
Lumira strategy and design process
360° research → vision concept → product design → test and validate → develop.
05

Architecture & Solution Decisions

Product decisions balanced ease of use for business users with the depth enterprise customers expected. I defined the product vision and a 48-feature MVP, then shaped how it would scale across releases and platforms.

PM

Product management

  • Market analysis of analytics products and gap identification
  • Product vision, feature list and 48-feature MVP scope
  • Roadmap from desktop to cloud across five releases
TE

Technology

  • Desktop-to-cloud evolution into SAP Analytics Cloud
  • Integration of SAP Predictive Analytics into Lumira
  • Component-based UI framework for desktop and web
DE

Design

  • Product design vision and experience strategy
  • Human-centred design with SAP customers
  • Atomic design system across the analytics suite
RM

Feature & release management

  • Agile design sprints ahead of engineering
  • Quality gates and DevOps-aligned delivery
  • Release to Customer and five successful releases
06

SAP S/4HANA / BTP Role

Lumira sat alongside SAP’s enterprise applications and data platforms, bringing self-service analytics to business users on SAP and non-SAP data. The move from desktop to cloud, and the integration of SAP Predictive Analytics, positioned it as the foundation of SAP’s cloud analytics direction.

Lumira analytics story
Analytics story built in SAP Lumira.
07

AI Opportunity

Lumira brought predictive capability to business users. I led the successful integration of SAP Predictive Analytics into SAP Lumira — making advanced predictive insight accessible without data-science skills — and I am named inventor on related patents, including Guided Predictive Analysis with Templates and Dynamic Input Control Creation for SAP Analytics Cloud.

08

Experience Strategy

A key contribution was the Lumira Design System: a scalable, component-based framework for SAP’s analytics suite, following the atomic design pattern — pages, layouts, UI controls, icons and themes — that worked across desktop and web. Built with product management, solution architects and development teams, it improved consistency, streamlined development and accelerated delivery timelines by 55%.

Lumira design system control specifications
UI control specifications.
UX strategy, design ops and UX delivery
Strategy, design ops and delivery — the operating model I ran.
09

My Leadership & Responsibilities

  • Owned product vision, experience strategy and the 48-feature MVP scope
  • Ran market analysis and defined the feature list and roadmap
  • Led a 23-person design team across four global locations within a 170-person programme
  • Owned strategy, DevOps alignment and design delivery through five releases
  • Engaged SAP analytics leadership to align strategy while advocating for user needs
Sujit presenting at an SAP analytics innovation event
Presenting the Lumira experience strategy at SAP.
10

Key Decisions and Trade-offs

DecisionSelf-service first: design for business users, not analysts
Trade-offSome expert depth deferred to later releases, in exchange for broad adoption.
DecisionShip a focused 48-feature MVP, then iterate
Trade-offA leaner first release, in exchange for faster time to market and real customer feedback.
DecisionInvest early in a shared design system and UI framework
Trade-offUp-front effort across teams, repaid by 55% faster development and consistency across desktop and cloud.
DecisionEvolve from desktop to cloud
Trade-offRe-platforming effort, in exchange for SAP’s long-term cloud analytics direction.
11

Business Outcome / Transformation Roadmap

Lumira made an immediate impact at Release to Customer and grew into SAP’s cloud analytics offering:

Concept & MVPMarket gap analysis, product vision and a 48-feature MVP.
Release to Customer250+ downloads in week one; listed in Gartner’s innovative analytics apps.
Scale to the cloudFive releases, predictive integration and evolution into SAP Analytics Cloud.
€7M+revenue in the first year
89%positive customer feedback
Gartnerlisted among innovative analytics applications
2 × SAP Global Innovation Awardsfor Analytics — predictive analytics and its integration into Lumira
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